Conflict Resolution

Text 30 mins CPD 80% required to pass


Course details

  • This course aims to provide an understanding of confrontation, the factors involved, the warning signs, and potential methods of managing confrontation.
  • You will be presented with a coursebook followed by an assessment with options for feedback and reflection.
  • Once you have achieved a mark of 80% or more, you will be presented with a certificate to download.
  • If you do not pass you will have the opportunity to review the content and retake the assessment.
  • This course will take around 30 minutes to complete.

Topics covered

Employee Management

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