Conflict Resolution
Text
30 mins CPD
80% required to pass
Overview
Course details
- This course aims to provide an understanding of confrontation, the factors involved, the warning signs, and potential methods of managing confrontation.
- You will be presented with a coursebook followed by an assessment with options for feedback and reflection.
- Once you have achieved a mark of 80% or more, you will be presented with a certificate to download.
- If you do not pass you will have the opportunity to review the content and retake the assessment.
- This course will take around 30 minutes to complete.
Topics covered
Employee Management
Date created
27/04/2022
Last revision
04/04/2023
Next revision
27/04/2027